SUPPORT

We're here to help! If you have questions, feedback, or run into any issues with Pawpur, reach out and we'll get back to you as soon as possible.

Contact Us

Email: thomas@bootsandbuddies.dev

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create a report card?

Tap the + button on the home screen, select a pet, take or choose a photo, fill in the session details, and share. The whole process takes under 60 seconds.

What's included in the free plan?

The free plan includes up to 3 pets and 5 report card themes. You can create and share unlimited report cards.

What does Pawpur Pro include?

Pawpur Pro unlocks unlimited pets and all 10 report card themes, including exclusive premium designs.

How do I manage or cancel my subscription?

Go to your device Settings > Apple ID > Subscriptions > Pawpur. You can change your plan or cancel anytime. Your Pro features remain active until the end of the current billing period.

How do I restore my purchase on a new device?

Open Pawpur, go to the upgrade screen, and tap "Restore." Make sure you're signed in with the same Apple ID you used for the original purchase.

Is my data private?

Yes. Session photos are stored privately and are never shared publicly. Only the generated report cards you choose to share leave the app. See our Privacy Policy for full details.